Last updated on: January 14th, 2026
Caution Notice – Beware of Fraud
It has come to the notice of Infloq.com ("Platform") that, some fraudsters are approaching customers:
- With promotional offers from the Platform
- Through fake email IDs as well as fake domain names/website links which may appear confusingly similar or identical with the Platform and its Group Companies
- Through Social media Apps such as WhatsApp/Facebook/Instagram/Twitter by including the trademark/logo and/or the logo of the Platform as part of their profile picture and pushing fake offers to the innocent public, by luring them with false promises
- Making physical visits at customers door step seeking OTP to process cancellation of campaigns that were not created by you
- Impersonating Infloq representatives to gain access to creator accounts or brand campaign data
- Creating fake influencer profiles to deceive brands into fraudulent collaborations
CUSTOMERS, GENERAL PUBLIC AND PROSPECTIVE CUSTOMERS ARE HEREBY CAUTIONED:
Exercise Extreme Caution Against:
- Fraudsters who may use fake email IDs, fake profiles on Social media (WhatsApp, Facebook, Instagram, Twitter, etc.), websites, telephones and advertisements by impersonating themselves to be from the Platform and/or its Group Companies and claim to offer promotional offers, collect customer account details, ask for advance money to process campaigns, etc.
- Fake creator verification services or premium features offered outside the official Platform
- Unauthorized requests for campaign budgets, creator payments, or credit top-ups through unofficial channels
IMPORTANT: What Infloq Will NEVER Do
- Infloq or its representatives will NOT call for any advance payment of money from any of its prospects/customers outside the official Platform
- Infloq or any of its representatives would NOT ask for any OTP or PIN to offer any promotional offers
- Infloq or any of its representatives would NOT ask for any OTP or PIN for cancellation of campaigns at your door step
- Infloq will NOT request sensitive login credentials through email, phone, or social media
- Infloq will NOT ask for direct bank transfers outside the official credit system on the Platform
Verify Official Communications:
Official Infloq communication channels:
- Email domains: support@infloq.com, legal@infloq.com ONLY (NOT Gmail/Yahoo/Rediff/Ymail, etc.)
- Official websites: www.infloq.com, creators.infloq.com, app.infloq.com, community.infloq.com
- Chrome Extension: Only from official Chrome Web Store link
- Mobile Apps: Only from official App Store and Google Play Store
Protect Yourself - Verification Steps:
Before dealing with any communication claiming to be from Infloq, to protect yourself against fraud:
- Reach out to Official customer care at support@infloq.com
- Verify the authenticity of claims from the Company's official website www.infloq.com
- Check your Platform dashboard for any official notifications or campaign updates
- Never share OTP/PIN with any person or authorize UPI requests from unknown sources
- Report suspicious activities immediately through official support channels
Reporting Fraudulent Activities
General Public and prospective customers are advised to immediately report any suspicious incident and/or incident of defrauding of money as a result of these fraudulent acts to:
- Local Police authorities in your jurisdiction
- Cyber Crime Cell
- Telecommunications regulator
- Infloq official support: support@infloq.com
Disclaimer: Any person dealing with such fraudsters will be dealing at his/her own risk and responsibility. AISOLO Technologies Private Limited and/or any of its Group Companies will not be responsible for any loss suffered or otherwise in this respect.